Carpet cleaning and sanitizing customers feedback

Carpet Cleaning - Frequently Asked Questions

Q: Will our system maintain the warranty on your wall to wall carpet?

Yes of-course. We prefer to use our more effective low-moisture cleaning process, we can ensure the best cleaning to maintain certain manufacturer's warranty requirements.

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" - Delicate oriental rugs. we clean them properly and safely."

We clean rugs on location or pick up, we give your rugs the finest care in the business to thoroughly remove the dust and soils. We do not clean them with steam, which can take the lanolin out of wools, as well as make the dyes bleed into each other. We take as much time and care as your rug needs, they are cleaned by our best experts.

Q: I have spots on my carpet that other carpet cleaners have not been able to remove. Is there any hope for them??

A: Yes. As long as they are spots, and not stains (i.e. the carpet has not been bleached or chemically changed to another color), we have an excellent success rate in removing spots when nothing else works.

Q: How is your OSP system different than typical steam cleaning?

A: Our unique system uses much less water, so there are no mold or mildew problems that are common with steam cleaning. This means that your carpets dry much faster, typically in 1 hour or less. Also, our products are all natural non toxic, so you won't experience re-soiling effects associated with soapy based cleaners. Fact is, our cleaning lasts 4 times longer. You won't find any problems with your carpets shrinking, buckling, or bleeding colors due to the typical high temperature water from so called steam cleaning.

Q: Are your products safe for humans and pets?

A: Yes. Our solutions are Green Certified, and are 100% safe for you, your family, your pets, and the environment.

Q. What are your Certifications?

A: Our technicians have taken classes by the IICRC (Institute of Inspection, Cleaning and Restoration Certification), the most highly recognized organization in our industry. This training is not cheap. The technician must attend hands-on courses. The first lesson taught is to vacuum and many carpet tech's by pass this to save time.

Q. Do you guarantee your work?

A. Yes, all our work comes with an iron-clad, 100% Guarantee. If you are not happy with the cleaning we provide, we will come back and re-clean the area again for free. If you are still not pleased, we will refund every penny.

Q. People that have allergies. Can you get rid of allergens, as well as fur and dander from previous pets?

A. Yes. Our carpet cleaning process is just one of the first steps, we offer whole home sanitizing this will leave your home healthy and free from allergens, dander, and other irritants. Our sanitizing system is meant to keep you safe so you can always breathe easy. Our cleaning and sanitizing will also dramatically improve the indoor air quality of your home.

Q. Is your system environmentally friendly?

A. Yes. Most all carpet cleaners use machines that are engine powered, using foreign oil to run their equipment. Your neighborhood is being polluted by the exhaust which runs the entire time of the cleaning, this adds unnecessary greenhouse gasses to the atmosphere, increasing the effects of global warming. Our equipment that is just as powerful, but is powered by electricity, which is a cleaner form of energy. we offer the most environmentally friendly cleaning along Florida's beautiful eastern coastline.

Q. Are you the cheapest company?

A. No. If you are looking for a cheap carpet cleaner there are plenty willing to take your money. We provide our clients with the best cleaning available, and as it turns out is more cost-effective than using cheaper systems more frequently. We offer the highest amount of value, and guarantee our work to be the best. We not happy til you are!

Q. What other services do we offer?

A. We offer Carpet, Furniture, Area Rug, Stone, Tile and Grout Cleaning. We offer carpet stretching and whole home sanitizing, Auto RV Yacht Aircraft odor removal.

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